Refund policy

We are happy to issue store credit for unused merchandise that is in the same condition as the time of purchase and in the original packaging within 14 days of purchase or delivery. Receipt of sale is required.

Unfortunately, we don’t offer store credit after 14 days or if the merchandise shows signs of use, damage, or is missing parts not due to our error. We also can't issue store credit for gift cards, personalized merchandise, or custom goods. Only regular priced items may be issued store credit or exchanged.

To return an item, please visit us at our Nashville location or send (via traceable mail) the unused item(s) with the original receipt and packaging to:

Kate Figler Home

95 White Bridge Road, Suite 110

Nashville, TN 37205

Please note that return shipping charges are the purchaser’s responsibility unless the item received is incorrect or damaged. In that case, please contact us prior to sending the item back so we can provide you with a return shipping label and expedite your replacement order.

Art, Antiques, and Lighting 

All original art, antique, and lighting purchases are final sale.

Custom, Special Orders, & Sale Items

All custom, special orders, and items which are on sale are final sale.

Returns for Damaged/Defective Products

If you received an item that is damaged or defective, please email us at shop@katefiglerinteriors.com.

Order Cancellations

We do not accept cancellations on orders.